Admin Office & National Call Centre

Busy Bookkeeping retains as its major focus the provision of high standard, cost effective, professional bookkeeping services to accountants and their clients.
 

Our people fill the role for small and medium businesses that financial accountants play in big business. We help clients to provide their public practice accountant with accurate up-to-the-minute financial data that simplifies their tasks of giving business and financial advice and managing taxation requirements.
 

Our greatest strength lies in the quality of our members and their willingness to share the experience, which they bring to the group. The importance of this is emphasised by the care taken in selecting new franchisees. Any new member of the Busy Bookkeeping team needs to be either a formally qualified accountant or a bookkeeper of considerable experience. Computer literacy particularly in accounting or bookkeeping programs is a valuable asset but so too are personal qualities like being a team player and wanting to establish a successful business.  

The Sydney Admin and National Call Centre Office incorporates : -

  • The Administrative and support centre for franchisees
  • Management and administration of the National 1300 Call Centre on behalf of franchisees.
  • A mentor service for new franchisees in the practical use of the franchise system
  • The coordinating centre for supply of stationery including letterhead, business cards, and envelopes.
  • A hands on centre for development of customer service techniques.
  • Provider of Business Needs Analysis to ascertain how the support team can best assist franchisee on an on-going basis.
  • The supply centre for GST compliant accounting software and Professional Partner membership.
  • Coordinator of regular workshops, and the National Conference.
  • Development, hosting & update of the Busy Bookkeeping web site.
  • Provider of workshop minutes and technical updates.
  • Analysis and performance and reporting of trends.
  • Provider of updates on new hardware, software and legislative requirements.
  • Administration of special projects
  • Provision of Section 251L compliance, ensuring maintenance of a Professional standard of work as set by the ATO legislation for Bookkeepers charging a fee for services.